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Emirates sets up internal hospitality center of excellence

EMIRATES, renowned for its award-winning products and services, is launching a new hospitality-based strategy which will take the customer experiences that its teams deliver on ground and in the air, to new heights.

The program will be one of the biggest people, process, and product initiatives ever implemented at the airline, touching all frontline customer facing teams as well as supporting departments.

Emirates takes its fly better customer promise to the next level. CONTRIBUTED PHOTO